Terms of Service

1. Who we are

BuildDocket LLC is a single-member limited liability company registered in New York, with a mailing address at 2285 Spruce St, Seaford, NY 11783. In these terms, "we", "us" and "BuildDocket" mean BuildDocket LLC. "You" means the person or business that subscribes to the service. Reach us at info@builddocket.com.

BuildDocket is not affiliated with, endorsed by, or acting on behalf of the City of New York or any of its agencies.

2. What the service is

BuildDocket reads public New York City records — building permits, violations, compliance filings and licence registries — and delivers a scored, filtered summary by email to subscribers, along with access to a web-based call sheet at /sheet.

What you are buying is the collection, joining, scoring and delivery of information that is already public. You are not buying exclusive rights to the underlying records, which anyone may obtain from the City directly and free of charge.

Accuracy

We take the City's records as we find them. We correct obvious structural errors and we label what we are unsure of, but we do not independently verify the underlying facts, and the City itself revises and republishes records without notice. Every item we send is a lead to be verified, not a fact to be relied upon. Do not make a financial, legal or safety decision on the strength of a BuildDocket entry alone. We give no warranty that any entry is accurate, current or complete.

Delivery

Digests are sent on weekday mornings. We aim for consistency but we do not guarantee delivery on any particular day or at any particular time. Email delivery depends on systems outside our control, including your own mail provider and its spam filtering. A missed or delayed digest is not a breach of these terms; see the Refund Policy for how we handle it if we miss materially.

3. How many subscribers receive the same lead

The cap applies to delivery and to claiming. It does not and cannot restrict what anyone else does with the same public records, including a competitor who reads the City's data independently. We are promising to limit our own distribution, which is a promise we can keep, rather than exclusivity in the market, which nobody selling public data can honestly offer.

4. Your account

A subscription is for one business. You may share digests inside your own company. You may not resell, republish, syndicate or systematically redistribute the contents of a digest or the call sheet to anyone outside it, and you may not use the service to build a competing data product. Access links and tokens are personal to your subscription; treat them as you would a password.

We may suspend or terminate an account that breaches this section, that is used to abuse the contacts we supply, or that is used unlawfully. Where we terminate for breach we are not obliged to refund the remainder of the period.

5. Billing, the free trial, and verification

What you are charged

Price is per seat. One seat is one construction division in one borough at $199 per month, and your monthly amount is the number of seats you chose multiplied by that. The seat count and the exact monthly amount are shown to you on this site before you enter a card, and again on the payment page as the quantity and the total. Those two figures are the same figure; if they ever disagree, stop and email info@builddocket.com before entering a card, and we will fix it and honour the lower amount.

Verifying your email does not change your bill

After you sign up we email you to confirm a real person is behind the address, and we hold delivery of your digests until you respond. That hold is a check on us, not a discount to you. The trial period and the billing date run from the day you signed up whether or not you reply. If you never verify, you are still charged when the trial ends. Cancelling is the only thing that stops a charge.

Renewal and cancellation

Subscriptions renew automatically each month until you cancel. You can cancel at any time, through the billing link in any digest or by emailing info@builddocket.com. Cancelling stops the next charge; it does not refund the month you are already in, and we do not pro-rate a partial month as a matter of course. You keep access until the end of the period you have paid for.

Unsubscribing from the emails is not a cancellation. It stops the digest and leaves the subscription running and billing. If you want the billing to stop, cancel it.

Payment is taken by our payment processor, Stripe. We never see or store your card details. Prices are in US dollars and exclude any tax we are required to collect. Refunds are governed by the Refund Policy, which forms part of these terms.

Where a subscription is sold as founding-member pricing, that rate is held for twelve months from the date of first payment and is not affected by a later change to our list prices. After twelve months we may move the subscription to the then-current price on thirty days' notice by email.

6. How you use the contacts

Contact details are collected from New York City licence filings (DOB, DCWP) and from the firms' own published websites. We do not buy contact data and we do not use consumer people-search directories. These are business numbers, published by the business. You are responsible for how you use them — rules on autodialled calls, recorded messages and SMS apply to you as the caller, not to us as the source.

Concretely: telemarketing, autodialled and pre-recorded calls, and commercial SMS are regulated activities, and the rules turn on who is calling, how the call is placed and what is said. Those obligations sit with you as the caller. We supply published business contact details; we do not and cannot clear a particular call or message on your behalf, and nothing in the service should be read as advice that a given contact attempt is permitted. If you are unsure, take your own advice before you dial.

7. Liability

The service is provided as-is. To the fullest extent the law allows, we exclude all implied warranties, and we are not liable for indirect or consequential loss, for lost profits, or for business you did not win. Where we are liable, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

Nothing here limits liability that cannot lawfully be limited.

8. Changes

We may change these terms. If a change materially reduces what you get or increases what you pay, we will email you at least thirty days before it takes effect, and you may cancel before then. Continuing to use the service after a change takes effect means you accept it.

9. Law

These terms are governed by the laws of the State of New York, and the courts of Nassau County, New York have exclusive jurisdiction over any dispute.